Question 1

Question 2PJM Bank has a Head Office based in Bangalore and a large number of branches nationwide. The Head Office uses video conferencing to communicate with the branch managers.(a) Identify the requirements to be fulfilled by each branch for video conferencing.(b) Describe three benefits to the bank of using video conferencing.(c) Describe three problems that may occur when using video conferencing.

Accepted Answer

(a) For video conferencing, each branch should fulfill the following requirements :Multimedia PCsVideo CamerasMicrophonesInternet connectionVideo conferencing software(b) Three benefits to the bank of using video conferencing are:Cost and time savings — It reduces travel expenses for the bank and saves valuable time for the branch managers by reducing the need to travel to the head office for meetings.Enhanced communication and collaboration — It improves communication and collaboration resulting in faster decision-making.Increased efficiency and productivity — It enables sharing documents and presentations during meetings making it easier to provide updates, have real-time discussions and conduct training sessions for branch managers and staff.(c) Three problems that may occur when using video conferencing are:Technical difficulties — Video conferencing relies heavily on technology, and technical issues like poor internet connection, poor quality video camera or microphone, etc. can disrupt or degrade the quality of meetings.Distractions and multitasking — Participants in video conferences may face distractions from their immediate environment, such as noise, interruptions, or personal devices.Lack of non-verbal cues — The video camera might not be able to see all parts of the room at the same time leading to potential misunderstandings or misinterpretations during discussions.

Question 2

Question 3(a) Give two ways, other than video conferencing, in which branches are able to communicate. Give one advantage for each.(b) There has been a large increase in the number of customers who use the Internet banking facilities offered by PJM Bank. Give, two reasons why customers choose to use Internet banking.

Accepted Answer

(a) Two ways, other than video conferencing, in which branches can communicate are:S.No.MethodAdvantage1.E-mailEmails can be sent and read at different times, allowing flexibility for recipients to respond when convenient.2.Instant MessagingInstant Messaging allows for instant exchanges, facilitating quick decision-making and problem-solving.(b) Two reasons that customers choose to use Internet banking are:Customers don't need to visit the branch. It saves their time and travel cost.Customers can do their banking transaction at anytime as per their convenience without being restricted by the business hours of the bank.

Question 3

Question 4(a) Juhi uses a computer to send e-mails to her sister in America.Juhi has a photograph stored on her computer that she wants to send to her sister. Describe the process of sending an e-mail with a photograph.Explain what all types of files can she send with e-mail ?(b) Juhi is researching Indian freedom struggle history on the Internet. She uses a search engine to help her.The computer sometimes takes a long time to respond when Juhi enters a question into the search engine. Give two reasons why this might happen.The search engine returned a large number of links when she entered 'Gandhi'. Give two things Juhi can do to reduce the number of links.

Accepted Answer

(a) Juhi uses a computer to send e-mails to her sister in America :To send mail to her sister, Juhi needs to first log in to her e-mail account and then follow these steps :Step 1 — Click on Compose button to compose a new mail message.Step 2 — In the Compose Message window, type the e-mail address of her sister in the To field.Step 3 — Fill in the subject of the message in the Subject field.Step 4 — Click on the Attach a file link below Subject box. Browse through the computer and select the photograph to be sent. Then click on Open.Step 5 — Write the message in the box designated for it.Step 6 — Click on Send button.Juhi can send the following types of files through e-mail:Documents — This includes files in formats such as DOCX (Microsoft Word), PDF (Portable Document Format), XLSX (Microsoft Excel), PPTX (Microsoft PowerPoint), and TXT (plain text files).Images — Popular image formats like JPEG, PNG, GIF, and BMP can be attached to emails. These files can include digital photos, illustrations, or graphics.Audio files — Formats like MP3, WAV, and AAC can be sent as email attachments. These files can include music, sound effects, or voice recordings.Video files — Common video file formats such as MP4, AVI, MOV, and WMV can be attached to emails. These files can include recorded videos or video clips.Compressed files — Archives or compressed files, like ZIP or RAR, can be sent as email attachments. These files are used to combine multiple files into a single compressed file for easier sharing.Presentations — Presentation files, such as PPTX (PowerPoint) or Keynote files, can be sent via email.Spreadsheets — Spreadsheet files, like XLSX (Excel) or CSV (Comma-Separated Values), can be attached to emails.(b) Juhi is using a search engine to research Indian freedom struggle history :Two reasons why computer is taking longer to respond are :Slow internet connection — If Juhi has a slow internet connection, it can significantly affect the response time of the search engine.High server load — The search engine's servers may be experiencing a high volume of requests, leading to slower response times.Two things Juhi can do to reduce the number of links are:Use specific keywords — Instead of using a broad term like 'Gandhi', Juhi can refine her search by including more specific keywords related to her research topic. For example, she can search for 'Mahatma Gandhi Indian freedom struggle' or 'Gandhi's role in Indian independence movement'. Adding relevant keywords will help narrow down the search results to more specific and relevant information.Utilize advanced search operators — Juhi can use operators like quotation marks (" ") to search for exact phrases or hyphen (-) to exclude specific words or terms. For example, she can search for "Mahatma Gandhi" -movie to exclude links related to movies about Gandhi.

Question 4

Question 1In web services, the communication takes place between ............... .Two electronic devicesTwo human beingsTwo spidersNone of the above

Accepted Answer

Two electronic devicesReason — Web services are the software based services that take place when two electronic devices connected via network, communicate over WWW's HTTP.

Question 5

Question 14Which of the following is not a feature / service of the web ?E-mailTelnetCPUChat

Accepted Answer

CPUReason — CPU (Central Processing Unit) is a part of computer and not a feature / service of the web. E-mail, chat and telnet are feature / service of the web.

Source: This question is from Internet Services and Mobile Technologies, Computer Applications &mdash; Class 10, CBSE Board.
Key Concepts CoveredThis question tests your understanding of the following concepts from the chapter Internet Services and Mobile Technologies: Question, Feature, Service, Web, Mail, Telnet. These are fundamental topics in Computer Applications that students are expected to master as part of the CBSE Class 10 curriculum.A thorough understanding of these concepts will help you answer similar questions confidently in your CBSE examinations. These topics are frequently tested in both objective and subjective sections of Computer Applications papers. We recommend revising the relevant section of your textbook alongside practising these solved examples to build a strong foundation.
How to Approach This QuestionRead the question carefully and identify what is being asked. Break down complex questions into smaller parts. Use the terminology and concepts discussed in this chapter. Structure your answer logically — begin with a definition or key statement, then provide supporting details. Review your answer to ensure it addresses all parts of the question completely.
Key Points to RememberWrite programs with proper indentation and comments.
Trace through your code with sample inputs to verify correctness.
Explain the logic behind each step of your solution.
Familiarise yourself with common library functions and methods.
Related Questions from Internet Services and Mobile TechnologiesQ1: Question 1 In web services, the communication takes place between ............... . Two electronic...
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Q12: Question 13 What precautions and measures should you take while using web services such as social...
Q13: Question 14 What are blogs ? How are they useful ?
Q15: Question 16 What is the utility of e-learning ?
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Question 6

Question 16Pick the odd one out.Amazone-baytwitternaaptol

Accepted Answer

twitterReason — While Amazon, eBay and Naaptol are all e-commerce platforms or online marketplaces, Twitter is a social media platform primarily focused on micro-blogging and social networking.

Question 7

Question 17The benefit of E-learning is :Class work can be scheduled around work and familyReduces travel time and travel costs for off-campus studentsStudents can study anywhere they have access to a computer and Internet connectionAll the above

Accepted Answer

All the aboveReason — E-learning reduces travel time and travel costs for off-campus students, allows remote learning facilities and scheduling of class work around work and family.

Question 8

Question 18Fill in the blanksA ............... is a set of rules that are needed for communication................ enables the actual sending and receiving of messages.The symbol, '@' is pronounced as ............... and this remains same in every email address.

Accepted Answer

A protocol is a set of rules that are needed for communication.SMTP (Simple Mail Transfer Protocol) enables the actual sending and receiving of messages.The symbol, '@' is pronounced as at the rate or at and this remains same in every email address.

Question 9

Question 24Which of the following is/are example(s) of e-governance ?Applying for passport onlineSending email to your school friendBuying books onlineEnquiring about the status of Aadhaar application.

Accepted Answer

Applying for passport online & Enquiring about the status of Aadhaar applicationReason — e-governance refers to the application of electronic means in governance. Since applying for passport and enquiring about the status of Aadhaar involves using online services provided by the government, they are examples of e-governance.

Question 10

Question 5Why is it necessary to be online while chatting ?

Accepted Answer

We need to be online while chatting for the following reasons :Chatting is a web service which requires internet. If we want to chat, we need to log on to a server that provides chat facility.Chat platforms often rely on instant messaging, where messages are delivered and received instantly.Being online while chatting allows us to engage in real-time conversations with other users. This allows for immediate responses and facilitates smooth and dynamic communication.

Question 11

Question 6Explain the structure of an e-mail address.

Accepted Answer

E-mail addresses are commonly written in the form given below:username@hostnameAn email-address has two parts separated by '@' symbol.Username — On the left side of @ separator is the user name. A user name can not have blanks.Domain name for the host server — The portion to the right of @ identifies the server or host or network that services your e-mail. It is sometimes also called the e-mail server.For example, pacas@gmail.com, hello@kboat.in, etc.

Question 12

Question 7Explain the structure of an e-mail message. Also differentiate between Cc: and Bcc: fields.

Accepted Answer

The general structure of an e-mail message is as follows:From — This is the address of the sender of the e-mail.To — This is the address or addresses to which the e-mail is sent.CC — It stands for Carbon Copy. Here we specify the address/addresses of those to whom we want to send a copy of the e-mail. The CC recipient's name is visible to all recipients.BCC — It is for Blind Carbon Copy. This is also a list of addresses that will receive a copy of the e-mail but BCC recipient's name is not visible to other recipients. The BCC recipients can see the TO and CC addresses.Subject — A short title for the mail which speaks about contents of the message.Body — It is the actual message.Attachments — We can attach one or more pictures and documents or any other file with our e-mail.Date — This is the date and time on which the message was sent from the sender's computer.Message-id — Every message will have a unique id, which is used to track replies to it. The message id is not visible to us. It is used internally by the e-mail program and the e-mail system.The difference between cc and bcc is as follows:CcBccIt stands for Carbon Copy.It stands for Blind Carbon Copy.The e-mail addresses of all the recipients are displayed in the message.It hides the e-mail addresses of all recepients such that they are not visible in the message.It does not protect the privacy of our recipients.It protects the privacy of our recipients.

Question 13

Question 8To find out about e-mail address of one of your friends, which utility will you use and how ?

Accepted Answer

I can use the website — www.123people to find out about e-mail address of my friend.To find the e-mail address of a person, follow these steps:Log onto www.123people.com.We will see the people search page on our screen. Now type the first name and last name of the person whose email-id is to be searched.Click Search button and the search engine will search for the name given in its database and display the results on the screen.

Question 14

Question 9What do you understand by video conferencing ? What all things must be installed on your computer in order to have video conferencing ?

Accepted Answer

A two-way videophone conversation among multiple participants is called Video Conferencing.The things that must be installed on a multimedia computer in order to have video conferencing are :a camera hardwarea video compression hardwareaccess to Internet over an ordinary telephone linevideophone software

Question 15

Question 11What are the uses and misuses of social networking sites ?

Accepted Answer

Major uses of social networking sites are :It is easier to connect with people from all across the world on social networking site.With social networking, conducting discussions and collecting views or opinions on anything has become easier.Social networking sites provide interactive involvement with other people.Interactive involvement in online and social networking forums helps in improving the world awareness.Major misuses of social networking sites are :Some people with wrong intentions can misuse the personal information posted by innocent users such as date-of-birth, address, school address, phone numbers etc.Some people with bad intentions use social networking sites for spreading baseless 'facts' resulting in a complete abuse of the 'freedom of expression'.There are numerous fake user profiles in these sites.With growing use of social networking sites undesirable elements have crept up who resort to needless bullying, defamation, harmful commenting and pranks and persecute hapless, innocent victims and pages.In order to fit under peer-pressure, often people lie or put exaggerated information about them. This leads to consequences born out of jealousy and harmful reactions.

Question 16

Question 12Name some social networking sites.

Accepted Answer

Some social networking sites are as follows:FacebookTwitterRedditLinkedIn

Source: This question is from Internet Services and Mobile Technologies, Computer Applications &mdash; Class 10, CBSE Board.
Key Concepts CoveredThis question tests your understanding of the following concepts from the chapter Internet Services and Mobile Technologies: Question, Social, Networking, Sites, Internet Services and Mobile Technologies, Computer Applications. These are fundamental topics in Computer Applications that students are expected to master as part of the CBSE Class 10 curriculum.A thorough understanding of these concepts will help you answer similar questions confidently in your CBSE examinations. These topics are frequently tested in both objective and subjective sections of Computer Applications papers. We recommend revising the relevant section of your textbook alongside practising these solved examples to build a strong foundation.
How to Approach This QuestionRead the question carefully and identify what is being asked. Break down complex questions into smaller parts. Use the terminology and concepts discussed in this chapter. Structure your answer logically — begin with a definition or key statement, then provide supporting details. Review your answer to ensure it addresses all parts of the question completely.
Key Points to RememberWrite programs with proper indentation and comments.
Trace through your code with sample inputs to verify correctness.
Explain the logic behind each step of your solution.
Familiarise yourself with common library functions and methods.
Related Questions from Internet Services and Mobile TechnologiesQ1: Question 1 In web services, the communication takes place between ............... . Two electronic...
Q10: Question 11 What are the uses and misuses of social networking sites ?
Q12: Question 13 What precautions and measures should you take while using web services such as social...
Q13: Question 14 What are blogs ? How are they useful ?
Q14: Question 14 Which of the following is not a feature / service of the web ? E-mail Telnet CPU Chat
Practice more questions from Internet Services and Mobile Technologies &mdash; Computer Applications, Class 10 CBSE

Question 17

Question 13What precautions and measures should you take while using web services such as social networks, e-shopping etc.?

Accepted Answer

We should take the following precautions and measures while using web services such as social networks, e-shopping, etc. :One should carefully upload the contents, pictures, videos etc. as it may also involve others and posting these may violate other users' privacy.One should deliberately keep away from indulging in illegal and unethical activities like hacking and posting of threatening online messages.One should treat every other user equal and no less in any way.Any of our action must not hinder in any way the betterment of the society and promoting common good of the users.One should use strong, unique passwords for each online account to minimize the risk of unauthorized access.One should review and configure privacy settings on social networks to control the visibility of personal information.One should be cautious of suspicious emails, messages, or links that may lead to phishing websites.One should regularly update software and devices.Read terms and conditions carefully before signing up or using a web service.One should regularly monitor and review accounts.

Question 18

Question 14What are blogs ? How are they useful ?

Accepted Answer

A blog refers to an online journal where entries are posted.Blogs are useful in the following ways:Information sharing — Blogs allow sharing valuable information and expertise.Personal expression — Blogs provide a platform for personal experiences and stories.Community building — Blogs foster a sense of community and encourage discussions.Authority and credibility — Blogs establish expertise and professional credibility.Marketing and promotion — Blogs promote businesses, products, or services.Creative and professional development — Blogs enhance writing skills and foster growth.

Question 19

Question 16What is the utility of e-learning ?

Accepted Answer

The utilities of e-learning are as follows:Reduced Overall Cost — It's less expensive to produce. e-training is virtually free once the break-even point is reached.e-Learning is self-directed and self-paced — Learners control the amount of time they spend on any particular topic.e-Learning is interactive and hands-on — The use of a variety of multimedia in e-Learning increases student involvement and reinforces the learning experience.e-Learning is flexible — Learning can take place anytime and anywhere, as long as the necessary equipment is accessible.Consistent delivery — e-learning eliminates the problems associated with different instructors teaching slightly different material on the same subject.Easily Manageable — Today's e-learning software allow a group of people to keep track of the course offerings, schedule and track their progress and results.

Question 20

Question 20What is the significance of SSH protocol ?

Accepted Answer

The traditional Internet protocols like Telnet, FTP, even email, share data/information in unencrypted form over Internet, which can easily be eavesdropped. Since the data is unencrypted, it is unsecure and hence any hacker can easily grab that data such as username and password, other data shared etc.On the other hand, if we use SSH, it secures our data by creating a secure connection with encrypted data. This ensures that only the client and the server will have access to actual data.

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