- Right to Safety — Consumers have the right to be protected against goods and services that are hazardous to health or life. This includes products that are poorly manufactured, misleadingly labeled, or pose a risk beyond what is reasonable.
- Right to Information — Consumers have the right to accurate and clear information about products and services, including their price, ingredients, usage, and safety precautions. This ensures that consumers can make informed decisions before making a purchase.
- Right to Choose — Consumers have the right to freely choose from a range of products and services offered at competitive prices with assurance of quality. This prevents monopolistic practices and promotes fair competition in the market.
- Right to Redressal — Consumers have the right to seek redressal against unfair trade practices or exploitation. This includes the right to compensation, replacement, or refund for defective goods or deficient services.
- Right to Consumer Education — Consumers have the right to acquire knowledge and skills necessary to make informed choices in the marketplace. This includes access to information about their rights, responsibilities, and avenues for redressal.
- Right to Representation — Consumers have the right to be represented in forums and decision-making processes that affect their interests. This includes participation in consumer advocacy groups and government consultations on consumer-related policies.